ONLINE SUPPORT FORM

Please file your support case via this online form. Kindly note that all fields are mandatory.

Telephone support hours are between 09:00 and 17:00 CET (Sweden), Monday to Friday (except public holidays). Telephone number is +46 8 5229 1885.

We speak both English and Swedish.

Support
Full Name

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E-mail Address (*)

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Phone Number

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Country

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Operating System

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Dovado Router Model

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Router Firmware Version (Shown at Home > Product Info > Firmware Revision in the router)

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Router Serial Number (i.e. 16A6XXXXXX, shown on a small sticker on your router)

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Router Production Week (YY/WW, shown on a small sticker on your router)

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Where did you buy your router?

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Connection Type



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Mobile Broadband Operator

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Operator APN (Access Point Name)

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USB Modem Manufacturer

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USB Modem Model

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USB Modem Firmware (If shown on modem > MODEM STATUS PAGE)

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Headline (please write a short summary of your problem)

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Message (Please describe your situation and the problem or question as detailed as possible.)

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Please enter the text / number below to complete the form. (*)

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